Communication Software Reports

Unified Communications: the key to prospering in the new working reality of Covid-19
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The coronavirus is changing everything about how people work, and will do so permanently. It added that even though the working world was experiencing unprecedented uncertainty, there were two things that should be borne in mind: the virus will pass, and at the other side of the pandemic, the world of work will look very different.
Posted: 08 Feb 2021 | Published: 04 May 2020

TechTarget ComputerWeekly.com

Unified Communication: “It should work as easily as a telephone call!”
sponsored by TechTarget ComputerWeekly.com
ESSENTIAL GUIDE: This article in our Royal Holloway Information Security series explains the security implications of unified communication.
Posted: 08 Feb 2021 | Published: 15 May 2017

TechTarget ComputerWeekly.com

Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
Posted: 03 May 2022 | Published: 03 May 2022

TechTarget ComputerWeekly.com

Understanding CPaaS market growth, trends and providers
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth.
Posted: 06 Nov 2023 | Published: 07 Nov 2023

TechTarget ComputerWeekly.com

Cloud UC: Zoom's New PBX Offering
sponsored by Zoom Video Communications
EGUIDE: In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.
Posted: 29 Jul 2019 | Published: 29 Jul 2019

Zoom Video Communications

The Top Considerations for a Unified Communications Purchase
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
Posted: 23 Jun 2014 | Published: 23 Jun 2014

Cisco Systems, Inc.

Which Network Monitoring Software Manages Real-Time UC Traffic?
sponsored by Nectar Corp
EGUIDE: Selecting the right network monitoring software for real-time UC traffic, like voice and video, depends on how you want to use the network management tools. In this concise, expert e-guide, learn how to select the network monitoring software that will benefit your UC.
Posted: 21 Feb 2017 | Published: 17 Feb 2017

Nectar Corp

Cloud Contact Center: What to Consider Before Migration
sponsored by FourNet
EGUIDE: The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
Posted: 11 Sep 2019 | Published: 11 Sep 2019

FourNet

Next Level Service Desk Strategies
sponsored by Citrix Online- GoToManage
EGUIDE: This e-guide will look at some of the ways the Service Desk can get a handle on determining what systems and devices they support, and will examine how the Service Desk can be best placed to support customers.
Posted: 13 Oct 2011 | Published: 13 Oct 2011

Citrix Online- GoToManage

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013

IBM