EBOOK:
Discover how to craft data-first CRM strategies and get tips about coordinating data sources for effective CRM, 5 ways to reduce risks for Salesforce deployments, and the pros and cons of current CRM software offerings.
ESSENTIAL GUIDE:
This report from Capgemini Consulting shows how the search for competitive advantage has driven organisations to shift the focus of their analytical efforts to back office operations
EGUIDE:
What's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots are influencing the state of customer support, and explore how other emerging technology trends can improve your CX success rate.
RESOURCE:
This interactive resource dives into the new world of the data-driven economy, and considers the advantages you can realize with the right skills. Access now to see how your company can stay ahead of the curve, tapping information that is already at your fingertips.
EBOOK:
Organizations that deploy big data platforms are finding that they also need an upgraded data integration framework to meet rising demands. In this expert handbook, uncover advice on how to navigate the demands of big data architectures, high volume data warehousing, and data lakes by updating your data integration strategy.
EGUIDE:
Explore the journey to a successful SAP HANA implementation so you can leverage the in-memory database's cloud and analytic capabilities. Learn about the key differences between HANA Cloud Platform and HANA Enterprise Cloud, uncover 5 implementation tips, and more.
WHITE PAPER:
Estimates say through 2015, more than 90% of business leaders will view content information as a strategic asset, yet fewer than 10% will quantify its economic value. This whitepaper dives into the world of embedded analytics, and how they impact a company's financials. Read on to see the ROI success of bussinesses that leverage embedded analytics.
EGUIDE:
In this expert e-guide, we explore the trends that are projected to dominate big data in the immediate future. Learn about growing data management opportunities in IoT, the rise in machine-learning and self-service data prep tools, cloud-based analytics, and more.
WHITE PAPER:
This whitepaper considers the importance of building operations data, and how tapping this information for deep insights can help reduce overhead cost. Access now for details.