WHITE PAPER:
Today, organizations that aren’t able to respond to IT disruptions or rapid market changes can find themselves left behind. Read this paper and learn how to effectively manage people, process, and technology within a business resilience strategy.
EZINE:
In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.
WHITE PAPER:
Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
WHITE PAPER:
Sound business process management (BPM) lies at the heart of IT's ability to respond to the constant mandate to deliver "more for less." Access this resource for a Q&A on BPM with Toby Redshaw, the Group CIO leading a successful BPM program at Aviva plc, the world’s fifth largest insurance group.
WHITE PAPER:
When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.
EGUIDE:
Unsure if dynamic case management (DCM) is the right strategy for your organization? In this e-guide, Neil Ward-Duton, co founder and research director of MWD Advisors answers top DCM questions and reveals its key benefits to business success.
PRESENTATION TRANSCRIPT:
Read this resource to learn how Cisco and VMware are partnering to improve business process outsourcing, delivering a secure environment with a new virtual workspace that unifies virtual desktops, voice, and video.
RESOURCE CENTER:
This collection of videos provides critical insight into the process success of many leaders within their specific industries. Watch now to learn about the tools and strategies they used and how you can use these same strategies for success in your own organization.
WHITE PAPER:
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.
