WHITE PAPER:
This whitepaper discusses the advantages of taking a proactive approach to leveraging data can reveal fast, effective pathways to improving quality. Read on to find out how to stop being reactive with your workflow improvements, and how focusing on quality can help mitigate risk.
BROCHURE:
GradeCard® is an enterprise software system that captures supplier performance data from your ERP system, stores the data in a non-proprietary database, and compiles and analyzes the data to provide clear reports of supplier performance.
CASE STUDY:
This case study explains how Virgin Media, a leading provider of broadband, TV, mobile phone and home phone services in the UK, was able to realize significant workforce gains with a cloud-based learning and performance management system.
WHITE PAPER:
Access this whitepaper to discover one business process management system that not only provides a scalable future, but dynamically handles workloads throughout many servers during overload situations.
EGUIDE:
In this expert e-guide, learn what you need to know about aligning business process management (BPM) with application architecture, and how to ensure you get the most business value from new technologies and tools.
EGUIDE:
Oracle Business Intelligence Applications (OBIA) can give organizations deeper analytical views into their business performance. In this tip guide, readers will learn about five key areas organizations should focus on when implementing OBIA.
CASE STUDY:
Project management processes that are not standardized can extend project timelines and lead to product poor quality and unsatisfied customers. Discover how system knowledge management can improve availability by reducing manual dependence.
EGUIDE:
In this SearchCRM.com expert e-guide, get an inside look at common practices for measuring contact center and organizational performance, and learn how you can transform metrics into a world-class customer experience.
