Customer Analysis White Papers, Software Downloads, Definition and Webcasts

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Customer Analysis Reports

Three Ways Personas Can Improve ABM Performance sponsored by TechTarget EBOOK: Download this eBook to understand how you can engage a broader cross-section of roles to open up new opportunities, make progress by uncovering new personas, grow account penetration and optimize your investments throughout the customer lifecycle. Posted: 08 Feb 2021 \| Published: 11 Sep 2020 TOPICS: CRM \| Customer Loyalty \| Customer Privacy \| Customer Profiles \| Market Research \| Market Segments \| Market Trends \| Marketing

CRM Evolves Towards Digital Customer Engagement sponsored by TechTarget ComputerWeekly.com EGUIDE: This e-guide focuses on how customer relationship management has evolved towards engaging with customers through every channel, with digital to the fore. Posted: 08 Feb 2021 \| Published: 23 Oct 2017 TOPICS: CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. WEBCAST: This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 13 Mar 2009 \| Premiered: Mar 31, 2009, 12:00 EDT (16:00 GMT) TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

Bell Rings in Improved Customer Address Information sponsored by DataFlux Corporation CASE STUDY: Canada's largest communications company used Modern Analytics and DataFlux technology to de-duplicate records and gain an accurate view of domestic dwellings. Posted: 28 Feb 2011 \| Published: 28 Feb 2011 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Profiles \| Data Integration \| Data Management \| Data Management Software \| Data Quality \| Enterprise Applications Software \| Enterprise Information Management (EIM) \| SaaS ERP

IBM Smart Analytics System Demo sponsored by IBM PRODUCT DEMO: This demo helps customers learn about IBM Smart Analytics System product offerings and benefits. Posted: 17 Mar 2011 \| Premiered: 17 Mar 2011 TOPICS: Business Intelligence \| Customer Data Management \| Customer Profiles \| Data Analytics \| Data Mining Software \| Data Warehouses \| Demographic Profiles

Driving multichannel engagement with the voice of the customer sponsored by Oracle Corporation EGUIDE: In this e-guide you will learn how the right infrastructure can allow your marketers to harness your existing data to create seamless, integrated experiences for your customers on any channel. Posted: 23 Feb 2016 \| Published: 16 Feb 2016 TOPICS: CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Data Integration \| Data Management

Creating a Positive Customer Experience with 15 Steps sponsored by ConvergeOne EGUIDE: Explore how Marathon Sports established a more customer-centric strategy, and learn about the role of a loyalty program and customer insights for improving customer experiences. Posted: 09 May 2018 \| Published: 09 May 2018 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Interaction Services \| Customer Loyalty \| Customer Profiles \| Customer Retention \| Customer Service \| Customer Support Software

A Proven Roadmap to Business Agility by Industry sponsored by IBM EBOOK: This ebook discusses 23+ stories about how you can use BPM, decision management, SOA and application infrastructure including virtualization and cloud to achieve business agility. Posted: 01 Jan 2012 \| Published: 07 Oct 2011 TOPICS: Business Intelligence \| Business Process Management \| Customer Data Integration \| Customer Data Management Software \| Customer Profiles

Customer experience strategy hinges on insight from analytics sponsored by [24]7.ai EGUIDE: The key to success is being able to use the data you collected to develop effective CEM strategies. In this expert e-guide, explore how organizations from multiple industries are leveraging insights from data analytics to develop effective customer experience management strategies and give their businesses a boost. Posted: 28 Jun 2016 \| Published: 24 Jun 2016 TOPICS: Customer Data Integration \| Customer Data Management \| Customer Profiles \| Customer Satisfaction \| Data Analytics \| Data Collection \| Data Integration \| Data Management \| Data Mining \| Data Quality \| Market Research \| Market Trends \| Marketing

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times sponsored by SAP America, Inc. PODCAST: In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. Posted: 14 Apr 2009 \| Premiered: Apr 14, 2009 TOPICS: Brand Loyalty \| Business Models \| Competition \| CRM \| Customer Interaction Services \| Customer Profiles \| Customer Satisfaction \| Economic Environment \| Market Trends \| Strategic Planning \| User Experience

Customer Analysis Reports