PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
EZINE:
In this week's Computer Weekly, IT leaders share the lessons learned and discuss best practice in digital transformation. We find out how SAP is addressing customer concerns about its indirect licensing policies. And we assess whether SME IT suppliers are making headway in selling to government CIOs. Read the issue now.
ESSENTIAL GUIDE:
There is a significant opportunity for organisations to gain economic and environmental benefits through operating a more efficient print environment, this report from analyst Quocirca reveals.
EGUIDE:
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
EBOOK:
In this 14-page buyer's guide, Computer Weekly looks at how the age of the customer requires IT leaders to focus on both the business technology and IT agendas; why IT leaders need to use blogging and social media to raise their profile and build influence in their organisations.
EZINE:
In this week's Computer Weekly, we talk to retailer Sainsbury's about its data science strategy and how it helps the firm better understand customers. We take a detailed look at the evolution of the business intelligence market. And we find out how simulated disaster management can tackle the security skills gap. Read the issue now.
ESSENTIAL GUIDE:
This report from Capgemini Consulting shows how the search for competitive advantage has driven organisations to shift the focus of their analytical efforts to back office operations
EBOOK:
This Buyer's Guide will help you determine which BI analytics tools are the best match for your business. Read on to access technical use cases that illustrate the key attributes of each of these tools, and discover the range of BI options at your disposal—from guided analysis to self-service BI to advanced data visualization.
EGUIDE:
Looking for a crash-course on digital finance transformation? Inside, glean insight into the changing world of finance with information tailored specifically to the needs of industry CFOs. Review the main causes for digital finance transformation, and learn what digital transformation in finance can do for your organization.
EGUIDE:
In this e-guide, discover the 10 must-have features in big data analytics tools that can help reduce the effort required by data scientists to improve business results.
