CEM White Papers

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Making Business Processes Smarter in the Age of the Customer
sponsored by RXP Services
WHITE PAPER: Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions.
Posted: 12 Jun 2014 | Published: 30 Apr 2013

RXP Services

Expanding Active Decision-Making: The Power of Integrating Business Rules and Events
sponsored by Red Hat and JBoss
WHITE PAPER: This white paper demonstrates how using JBoss Enterprise BRMS, business analysts, developers, and integrators can create and manage rules and events in a single product using a shared set of authoring tools.
Posted: 05 Jul 2012 | Published: 05 Jul 2012

Red Hat and JBoss

Unified management supports the convergence of healthcare assets
sponsored by IBM
WHITE PAPER: This white paper demonstrates how enterprise asset management can help improve clinical outcomes while lowering the cost of care and ensuring compliance. View now to learn how health IT leaders can more easily manage the increasingly sophisticated assortment of devices, tools and technologies that make high-quality health care possible.
Posted: 24 Apr 2013 | Published: 24 Apr 2013

IBM

Selling the Benefits of Business Process Management for IT and Business Stakeholders
sponsored by OpenText
WHITE PAPER: This expert guide addresses the ideal BPM platform capabilities for today's organizations to meet the disparate needs of both technical departments and the line of business.
Posted: 09 May 2014 | Published: 09 May 2014

OpenText

Smart Process Applications: Accelerating Time to Value
sponsored by OpenText
WHITE PAPER: The growing popularity of technology trends such as mobile computing, social media, the cloud, and others calls for a new generation of adaptable, flexible applications.  Check out this white paper to learn how "smart process applications" can provide the benefits of traditional packaged applications, but with added collaborative abilities.
Posted: 19 Apr 2013 | Published: 19 Apr 2013

OpenText

IT Transformation Consulting Services: Align your technology direction
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
Posted: 09 Oct 2013 | Published: 31 May 2012

Hewlett Packard Enterprise

Using ICD-10 Codes and Electronic Health Records to Achieve Value
sponsored by DellEMC and Intel®
WHITE PAPER: This white paper demonstrates how adopting ICD-10 and EHRs can provide information that would be useful to streamlining administrative burdens that plague both health plans and providers.
Posted: 20 Jun 2012 | Published: 20 Jun 2012

DellEMC and Intel®

Top 10 Steps to Easier ERP Implementations
sponsored by Exact Software
WHITE PAPER: This white paper provides 10 steps to a seamless and profit-focused enterprise resource planning (ERP) system implementation for small to mid-sized businesses (SMBs) like yours.
Posted: 26 Jan 2012 | Published: 26 Jan 2012

Exact Software

Implementing product mix optimization that works
sponsored by Quintiq
WHITE PAPER: This guide offers insight to help you optimize your product mix and maximize profits.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

Quintiq

How to Transform Your Business - A Strategic Roadmap for Delivering Value
sponsored by SAP America, Inc.
WHITE PAPER: Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
Posted: 14 May 2012 | Published: 14 May 2012

SAP America, Inc.