Carrier Switches (Churn) White Papers

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Carrier Switches (Churn) White Papers (View All Report Types)

Manage it all, better - HP Mobility Solutions for SAP sponsored by Hewlett-Packard Enterprise WHITE PAPER: The following white paper explores the new mobility trend and how it is transforming the way retailers do business. Uncover the technology that makes handling the shift easier by allowing businesses to create unique functionality with retail websites and more. Posted: 06 Mar 2014 \| Published: 06 Mar 2014 TOPICS: Content Analytics \| Content Delivery \| Content Management \| CRM \| CRM Analytics \| Customer Data Management \| Customer Satisfaction

Creating Intelligent Customer Service Experiences sponsored by Kodak Alaris WHITE PAPER: This informative resource paves a path to profitable customer relations for your organization and offers 5 key recommendations for creating amazing customer experiences. Posted: 14 May 2014 \| Published: 31 Jan 2014 TOPICS: Content Management \| CRM \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices

Intel Distribution of Apache Hadoop: A Dell Partner for Dell/Hadoop sponsored by Dell, Inc. and Intel® WHITE PAPER: This brief resource introduces an open source software platform that includes Hadoop components for distributed processing and big data management. Posted: 21 Jan 2014 \| Published: 31 Dec 2013 TOPICS: Analytic Applications Software \| Apache \| Business Intelligence \| Business Process Management \| Business Processes \| Content Analytics \| Content Management \| Content Management Software \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software \| Information Management \| Open Source Software

3 Pillars of Customer Experience in Today's Connected World sponsored by Salesforce.com WHITE PAPER: Access this white paper to learn three steps to meeting customers' rising expectations in today's hyper-connected world: Personalized service, smarter support, and faster connection. Posted: 19 Jan 2015 \| Published: 19 Jan 2015 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| Sales and Marketing Software \| Social Computing \| Social Networking \| Web 2.0

5 Tips For Setting Measurable Social Media Goals sponsored by MarketWired WHITE PAPER: While social media offers your business a variety of opportunities to grow its customer base, increase brand awareness, and drive revenue, those benefits are unattainable without a solid strategy in place. To realize your social media goals, you need to first determine metrics and measurements of your strategy's success. Posted: 20 Feb 2014 \| Published: 20 Feb 2014 TOPICS: CRM \| Customer Interaction Services \| Customer Satisfaction \| Marketing \| Sales \| Sales and Marketing Software \| Social Computing \| Social Networking \| Web 2.0

How-To Guide: Top Ways to Optimize Your Contact Center Investment sponsored by Cisco WHITE PAPER: Find out what you need to know to ensure your contact center runs to the best of its ability. Posted: 16 Jun 2014 \| Published: 31 Dec 2013 TOPICS: Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Software \| Customer Interaction Services \| Customer Satisfaction \| Customer Service

Create a Strong, Dynamic Customer Experience sponsored by Hewlett-Packard Enterprise WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience. Posted: 19 Dec 2013 \| Published: 30 Nov 2012 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| eCommerce \| eCommerce Services \| eCommerce Software \| Retail Channels \| Retail Trade Industry

Behavior-Driven Development and BRMS sponsored by Red Hat WHITE PAPER: Test-driven development (TDD), behavior-driven development (BDD), and domain-driven development (DDD) comprise an approach to BRMS development ensuring predictable and productive processes. In this white paper, learn how development teams can deliver products faster and keep pace with the demands of our rapid global marketplace. Posted: 04 Apr 2014 \| Published: 04 Apr 2014 TOPICS: Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Processes

Survey insights: Marketing's impact on the customer experience sponsored by IBM WHITE PAPER: To understand the impact of marketing management on business outcomes, IBM surveyed more than 500 professionals across fifteen industries. In this paper, explore insights from the IBM State of Marketing 2013 survey to better understand how to measure the correlation between marketing sophistication and financial performance. Posted: 19 Feb 2014 \| Published: 31 Aug 2013 TOPICS: CRM \| Customer Retention \| Customer Satisfaction \| Financial Applications Software \| Financial Management \| Marketing

Revamp Retail Transactions with Omni-Channel Technology sponsored by Toshiba WHITE PAPER: Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended. Posted: 05 May 2014 \| Published: 31 Jan 2014 TOPICS: CRM \| CRM Software \| Customer Interaction Services \| Customer Satisfaction \| Customer Service \| eCommerce \| Mobile CRM