Companies White Papers

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Companies White Papers (View All Report Types)

Gartner Magic Quadrant: Selecting a vendor sponsored by IBM WHITE PAPER: The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. Posted: 17 May 2012 \| Published: 03 Nov 2011 TOPICS: Business IT Alignment \| Business Management \| Business Process Management \| Business Process Management Software \| CIOs \| eCommerce \| eCommerce Services \| Vendor Selection \| Vendors

Evaluating and Contracting for Cloud Financials Best Practice Considerations sponsored by Intacct Corporation WHITE PAPER: Choosing a cloud computing solution can seem like a daunting task. Where do you start? What questions do you ask? What do you specifically need to look out for? This paper answers these questions and more. Continue reading to learn the best practices for choosing a cloud computing solution. Posted: 17 Mar 2010 \| Published: 17 Mar 2010 TOPICS: Accounting Software \| Application Hosting \| Cloud Computing \| Financial Management \| Financial Services \| Financial Systems \| Grid Computing \| ROI \| Software as a Service \| Vendor Selection

Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices sponsored by Oracle Corporation WHITE PAPER: This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions. Posted: 02 Jun 2008 \| Published: 01 Mar 2008 TOPICS: Application Deployment \| CRM Software \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Service Best Practices \| Customer Support Software \| Oracle (Product) \| Reporting Software \| Sales Contact Management Software \| Sales Force Automation \| Sales Information Systems \| Vendor Selection

Understanding the Vendor Neutral Archive: How to Approach a VNA for Immediate and Longer-Term Benefit sponsored by BridgeHead Software WHITE PAPER: This white paper explains the basics behind vendor neutral archives (VNAs). Click through to uncover the short- and long-term benefits, as well as get information of what to consider before making the investment. Posted: 10 Apr 2014 \| Published: 28 Feb 2013 TOPICS: Health Care Industry \| Health Care Storage \| Interoperability \| PACS \| Structured Data \| Unstructured Data \| Vendor Selection

Stratecast: An SSL VPN Selection Framework: One Size Does Not Fit All sponsored by SonicWALL WHITE PAPER: SSL VPN is an important layer of protection for your company. This paper details an SSL VPN selection framework to help you evaluate the best option for your organization and how to save time and money when selecting your next SSL VPN. Posted: 14 Nov 2007 \| Published: 01 Nov 2007 TOPICS: Access Control \| Access Control Software \| Data Security \| Endpoint Security \| Information Security \| Malware \| Risk Assessment \| Risk Management \| SSL VPN \| Vendor Selection \| Virus Protection \| VPN Appliances

Gartner Middle East CIO Leadership Forum sponsored by Gartner WHITE PAPER: Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice. Posted: 28 Jan 2011 \| Published: 28 Jan 2011 TOPICS: CIOs \| Information Technology Professionals \| IT Agents \| IT Management \| IT Service Management \| Vendor Selection \| Vendors

Choosing the Perfect Customer Support App sponsored by Desk.com (A Salesforce Company) WHITE PAPER: This guide counts down four easy steps to help you cut through the market for customer support applications and identify the tool that meets your business needs. Posted: 05 Mar 2014 \| Published: 05 Mar 2014 TOPICS: CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Help Desk Software \| Help Desks \| Software Selection \| Vendor Selection

Selecting a Practical Enterprise Content Management Solution: Critical Considerations sponsored by Xerox DocuShare WHITE PAPER: Learn how to put together your content management strategy from the ground up, taking into account business needs, organizational structure and strategic objectives. Posted: 08 May 2008 \| Published: 01 Sep 2007 TOPICS: Content Management Systems \| Document Management \| Document Management Software \| Enterprise Content Management \| Enterprise Content Management Software \| Information Storage and Retrieval Systems \| Records Management \| Records Management Software \| Vendor Selection

Ensuring Customer Loyalty: Designing Next-Generation Loyalty Programs sponsored by Oracle Corporation WHITE PAPER: Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan. Posted: 16 Jan 2007 \| Published: 01 Feb 2005 TOPICS: Change Management \| CRM \| CRM Best Practices \| Customer Loyalty \| Vendor Selection

Stay or Switch? How Switching Your Value-Added Network (VAN) can Payoff Beyond Just Price sponsored by Liaison Technology WHITE PAPER: This white paper discusses key capabilities needed in a value-added network (VAN) and what to look for in selecting your next VAN provider. Posted: 23 May 2012 \| Published: 23 May 2012 TOPICS: Content Management \| Data Management \| Document Management \| EDI \| Supply Chain Management \| Vendor Selection