Computer Telephone Integration White Papers

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Why Strategic Automation Empowers Employees for HR and Workplace Services
sponsored by ServiceNow
WHITE PAPER: This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
Posted: 14 Feb 2023 | Published: 14 Feb 2023

TOPICS:  IT Management
ServiceNow

4 Ways to Master Employee Growth and Development with AI
sponsored by ServiceNow
WHITE PAPER: HR and business leaders must adapt to the changing landscape and invest in modern approaches and technology to foster sustainable and systematic employee development. This paper explores four key trends that can help future-proof your workforce.
Posted: 06 Oct 2023 | Published: 06 Oct 2023

TOPICS:  IT Management
ServiceNow

Ten Ways to Replace Ineffective Meetings
sponsored by Slack
WHITE PAPER: How your business can increase productivity and cut costs by swapping meetings with asynchronous work and task automation.
Posted: 20 Dec 2023 | Published: 20 Dec 2023

TOPICS:  IT Management
Slack

Ten Ways to Replace Ineffective Meetings
sponsored by Slack
WHITE PAPER: How your business can increase productivity and cut costs by swapping meetings with asynchronous work and task automation.
Posted: 20 Nov 2023 | Published: 20 Nov 2023

TOPICS:  IT Management
Slack

8 Simple Steps for Automating Governance, Risk and Compliance (GRC)
sponsored by ServiceNow
WHITE PAPER: Automating Governance, Risk, and Compliance (GRC) greatly reduces costs and improves efficiency. This paper provided 8 simple steps for automating GRC.
Posted: 08 Feb 2021 | Published: 07 Nov 2018

ServiceNow

The Human Experience of IT Service Management
sponsored by ServiceNow
WHITE PAPER: Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
Posted: 14 Apr 2021 | Published: 14 Apr 2021

TOPICS:  IT Management
ServiceNow

Three Technologies that Make HDD Magic
sponsored by Western Digital
WHITE PAPER: Read this paper to learn what three technologies are currently used in Western Digital's HDDs that make it possible to increase storage capacity to 18 terabytes and 20 terabytes in a 1 inch casing.
Posted: 28 Oct 2020 | Published: 28 Oct 2020

TOPICS:  IT Management
Western Digital

Cisco Workload Optimization Manager
sponsored by Cisco
WHITE PAPER: Learn how Cisco® Workload Optimization Manager can drive continuous health in dynamic data center environments, whether on-premises or in a public cloud freeing your teams to focus on what matters most to the business.
Posted: 20 Oct 2020 | Published: 20 Oct 2020

TOPICS:  IT Management
Cisco

The NBA & WNBA manage complexity associated with the 2020 season
sponsored by ServiceNow
WHITE PAPER: This paper explains how the NBA & WNBA were able to create and integrate nine customized workflows to screen, track, and grant tiered access for all the players and staff with the help of ServiceNow.
Posted: 02 Jun 2021 | Published: 02 Jun 2021

TOPICS:  IT Management
ServiceNow

Protect and Preserve Your Data from Endpoint to Infrastructure
sponsored by Dell Technologies, Intel and Vmware
WHITE PAPER: Read this paper to learn how to achieve cyber resilience and learn how to protect your data from endpoint to infrastructure with help from a partnership between Dell Technologies and VMware.
Posted: 11 Nov 2021 | Published: 11 Nov 2021

TOPICS:  IT Management
Dell Technologies, Intel and Vmware