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This resource examines how you can make your organization a dynamic business with the right set of innovative and proactive applications and tools.
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This report looks at the applicability of smart process applications, the drivers for improved case management, and the feature sets required of a modern case management system.
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This white paper provides an overview of the major trends affecting workforce management compliance. Discover tips and recommendations to help your organization cultivate a culture of compliance.
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In this white paper, resource you will discover a leading vendor's alliance program – providing the resources you need to build innovative solutions and get to market quickly – leading to greater growth and success.
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In this report from DMG consulting, discover a framework and methodology for transforming your back-office operations to drive higher quality and lower costs. You'll learn how workforce optimization (WFO) tools can improve the productivity and visibility of your operations, as well as tackle six common back-office challenges.
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This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs.
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When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.
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On-the-job learning is the most effective and used form of learning. Read this fascinating case study today to gain expert insights about key management tactics exhibited over the last century.
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This valuable resource discusses the impact of user-driven technology – ranging from cloud computing to social media - mean for the enterprise and for the CIO's role in building a successful business.
