Customer Experience White Papers

(View All Report Types)
Improve Business Productivity and User Experience: SQL Server 2014 In-Memory Database
sponsored by Dell, Inc. and Fusion-io
WHITE PAPER: This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
Posted: 28 May 2014 | Published: 28 May 2014

Dell, Inc. and Fusion-io

Acting Locally, Succeeding Globally
sponsored by OpenText
WHITE PAPER: In this white paper, learn more about the importance of localization, the challenges and benefits of deploying multilingual content, and the tools you'll need to improve your web experience management (WEM) strategy on a global scale.
Posted: 02 May 2014 | Published: 31 Mar 2014

OpenText

AppSense User Virtualization Platform
sponsored by AppSense
WHITE PAPER: Among a number of important changes to the enterprise computing environment, none are perhaps as impactful as those surrounding the end user. Take a look at this resource to learn how user virtualization is the key to offering your end-user community an effective and consistent computing experience, no matter the location, device or application.
Posted: 27 Jul 2011 | Published: 26 Jul 2011

AppSense

Maximizing Application Performance with Oracle Enterprise Manager
sponsored by Oracle Corporation
WHITE PAPER: This paper provides an essential overview of the leading tools to maximize application performance and improve your business.
Posted: 31 Mar 2011 | Published: 22 Mar 2011

Oracle Corporation

Top 6 "Must-Have" Technologies for Small and Midsize Manufacturers
sponsored by Epicor Software Corporation
WHITE PAPER: This valuable resource counts down six critical manufacturing technologies that every small and midsize organization should have.
Posted: 14 Mar 2014 | Published: 30 Jun 2013

Epicor Software Corporation

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER: This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010

IBM

10 Ways for Developers to Benefit from Application Performance Management Solutions
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This white paper covers ten key strategies for developers looking to improve the quality and performance of their software through application management (APM) solutions.
Posted: 01 Aug 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies

Consider the User Experience and Operational Efficiency
sponsored by Cisco Systems, Inc.
WHITE PAPER: Cisco Services presents a series of four white papers to provide a framework for discovering compelling business cases and identifying the necessary services needed to deliver the desired experience. The second white paper in the series covers critical knowledge areas in the successful planning and design of a medianet or media-optimized network.
Posted: 02 Nov 2010 | Published: 02 Nov 2010

Cisco Systems, Inc.

BI: The Inconvenient Truth
sponsored by Kalido
WHITE PAPER: What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
Posted: 04 Jun 2008 | Published: 01 Jan 2008

Kalido