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With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
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This study illustrates the financial impact of moving from disparate and aging wiring systems to an integrated, building-wide IT connectivity infrastructure.
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In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
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In this issue, our authors have done an outstanding job of exploring many facets of VOI. Robert Shimp discusses the shift in the economy from that of a services economy to an information management economy.
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In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
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January 1, 2011 may have seemed very far away when the Emergency Economic Stabilization Act was signed into law in October 2008. As the date gets closer, however, many investment managers are still looking for guidance on the bill’s cost basis reporting provision—the first phase of which kicks in on that date. Read this paper to find out more.
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Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data.
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This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
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Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
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This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.
