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This white paper presented a disciplined approach to BOCA projects consisting of five phases: assess, plan, build, stabilize, and optimize.
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In this white paper, learn how data mining and statistical analysis can dramatically improve patient care and satisfaction without stretching your budget.
WHITE PAPER:
This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included.
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This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
WHITE PAPER:
In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
WHITE PAPER:
This white paper examines how the health care industry can proactively support patient-focused care through the use of technology services that enable predictive analysis.
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This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
WHITE PAPER:
Read how SAP software can help your company manage risks and exploit operational and business opportunities regarding social, environmental, and economic sustainability.
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This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.
