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In this analysis, Frank Buytendijk examines what information management means, and describes a complete spectrum of business cases, ranging from tactical cost reduction to transformational impact on the organization’s business model.
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This white paper provides an overview of how companies can use the capabilities in Microsoft® Office 2010 and Microsoft SharePoint® Server 2010 with Microsoft Dynamics to achieve these goals.
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In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
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Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
WHITE PAPER:
In today's ever-changing times,innovation in business models is a success differentiator for CEOs,as we learned from the IBM 2006 Global CEO Study.
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This infographic illustrates the necessity of integration between business and IT, as well as the fundamental disagreements that exist between the two groups.
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This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
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This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
WHITE PAPER:
This brief resource introduces an IT transformation consulting service as a means of achieving effective, value-driven change. Read on now to learn how you can ensure business and IT alignment, spur business growth, and more.